Customer Services

Easy Ways To Order

Phone - call 0800 660 660
Fax - you can fax us 24 hours a day, 365 days a year. 0800 660 661
Drop In or Call Ahead - In-stock items can be ready when you arrive.

See our branch locations for one near you!
 

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Expert Assistance

We live and breathe industrial, engineering and safety supplies, and we can help you get the right product for your job. Just ask for our technical assistance and product recommendations for those difficult applications.

Technical Specialists 

We'll come to you! Our technical specialists are available to call at your site to identify and assist in product selection or offer advice on new products. Click on our Services link above. 

Delivery

Ex stock items are delivered in most cases on a next day basis. A courier and packaging charge of $8.50 plus GST applies in most cases as a minimum.

Help! 

Priority is given to all emergency requirements. An urgent shipment direct to your site by your nominated transport can be arranged on your request. Emergency after-hours deliveries can also be arranged with your local Branch Manager. Freight charges will apply. 

Site Surveys 

Our technical specialists and suppliers are available to provide advice and recommendations on potential total cost savings available from the use of alternative product programs, process improvements and product improvements. 

Programmed Maintenance 

Blackwoods Protector offer back-up services to cater for those critical shut-down periods. Your range of service options are listed, discussed and resolved prior to the shut-down so you can maximise the availability of product and services to site. 

Inventory Reduction 

We can help you reduce your costs by reducing your inventory levels. We can implement the best program designed specifically for your situation to provide product on time, each time you order. Why hold stock when we can do it for you? Using our warehouse may well reduce your stock to zero inventory on commercially available product. 

Scheduling 

Our sophisticated order management system can be preset to release your orders and meet your scheduled delivery date. We can allocate stock for your project which enables on time delivery guaranteeing high service levels. 

Reduce Your Costs 

We can help you reduce your costs by reducing both your accounts payable process and the number of deliveries you receive. Our "one-stop-shop" service reduces your total overall purchasing costs.